Q1: WHAT DOES EXPCO DO WITH YOUR INFORMATION?
When you purchase something from EXPCO, as part of the buying and selling process, we collect the personal information you provide us such as your name, address and email address. Also, you will be required to provide EXPCO information regarding your credit card or another payment method. You represent yourself and justify to us that such information is correct and that you are authorized to use the payment instrument.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Q2: HOW DO YOU GET MY CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our actions of collecting and using these data for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
Our Policy explains what information we collect on the Website, how we use or share this information, and how we maintain such information. By using this Website, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, in whole or part, you should not use this Website. Please note that this Policy only concerns the information collected on the Website and not any information received or obtained through other methods or sources.
If after you opt-in and then change your mind, you can withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, by contacting us at [email protected]
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Q5: WHAT ARE YOUR THIRD-PARTY SERVICES?
In general, the third-party providers used by us will only collect, use and disclose your information to the necessary extent to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies concerning the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies thoroughly so you can understand how these providers handle your personal information.
In particular, certain providers are located or have facilities in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.
As an example, if you are located in Canada, and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subjected to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of these sites and encourage you to read their privacy statements.
Q6: HOW DO YOU PROTECT MY PERSONAL INFORMATION?
To protect your personal information, we take reasonable precautions and strictly follow industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% safe, we follow all PCI-DSS requirements and implement additional commonly accepted industry standards.
At EXPCO, we never share our customer’s data with the third party in any way. We use the information that you provide for specific purposes such as responding to your requests, customizing your online shopping experience, improving our store and services, and communicating with you. We always try to personalize and continually enhance your EXPCO shopping experience.
Q7: HOW DOES YOUR WEBSITE MAKE USE OF “COOKIES”?
We use “cookies” technology to store data on your computer using the functionality of your browser. Cookies allow the website publisher to perform certain tasks like finding out whether the computer (and probably its user) has visited the site before. You can also modify your browser to prevent cookie use – but if you do this, the Service (and the Website) may not work appropriately. The information stored in the cookie is used to identify you. This enables us to operate an efficient service and to track the behavior patterns of visitors to the website.
Q9 – HOW DO I CONTACT YOU IF I HAVE QUESTIONS OR PROBLEMS?
If you would like to: access, correct, amend or delete any personal information we have about you, here are the necessary steps to follow
Register a complaint
Want more information, contact our Privacy Compliance Officer at [email protected]
Service Content, Software, and Trademarks: You are only authorized to use the EXPCO Service to engage in business transactions with EXPCO. You may not use any automated technology to scrape, mine, or gather any information from EXPCO Service or otherwise access the pages of EXPCO Service for any unauthorized purpose. If EXPCO Service blocks you from accessing EXPCO Service (including blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). The technology and software underlying the EXPCO Service or distributed in addition to that are the property of EXPCO, our affiliates, and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or transfer any right in the Software.
EXPCO Service may contain images, artwork, fonts, and other contents or features (“Service Content”) that are protected by intellectual property rights and laws. Except as expressly authorized by EXPCO, you agree not to modify, copy, frame, rent, lease, loan, sell, distribute or create derivative works based on the EXPCO Service or the Service Content, in whole or in part. Any use of the EXPCO Service or the Service Content other than as specifically authorized herein is strictly prohibited. EXPCO reserves any rights not expressly granted herein.
The EXPCO name and logos are trademarks and service marks of EXPCO (collectively the “EXPCO Trademarks”). Other company, product and service names, and logos used and displayed via the EXPCO Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to EXPCO.
Nothing in these Terms of Service or the EXPCO Service should be construed as granting any license or right to use any of the EXPCO Trademarks displayed on the EXPCO Service, without our prior written permission in each instance. All goodwill generated from the use of EXPCO Trademarks will inure to EXPCO’s exclusive benefit.
Third-Party Material: Under no circumstances will EXPCO be liable in any way for any contents or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content or materials. To the maximum extent permitted under applicable law, the third-party providers of such content and materials are intended third-party beneficiaries of these Terms of Services with respect to their content and materials.
EXPCO may preserve content and also disclose content if required to do so by law or in the good faith that such preservation or disclosure is reasonably necessary to (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of EXPCO , its users or the public